Customer Service Representative - State Farm Agent Team Member
Full Time • Germantown - WI
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring Bonus
- Costco Membership
- Life Insurance
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving our community for 37 years and operates as a multi-line agency with a long-standing reputation for excellence. We have consistently ranked among the Top 50 State Farm agents nationwide for more than 30 years, an achievement earned through disciplined systems, high standards, and a relentless focus on doing things the right way.
Our agency has been proudly serving our community for 37 years and operates as a multi-line agency with a long-standing reputation for excellence. We have consistently ranked among the Top 50 State Farm agents nationwide for more than 30 years, an achievement earned through disciplined systems, high standards, and a relentless focus on doing things the right way.
In addition to leading a top-performing agency, I am a National Speaker and Trainer for State Farm, which means our team benefits from proven strategies, advanced training, and insight drawn from the highest levels of performance across the country. This is an environment built for professionals who take pride in their craft and want to continue sharpening their skills.
For our team, we offer a competitive compensation structure that includes commissions, bonuses, a 401k, and supplemental medical, life, and disability insurance. We are intentionally seeking experienced, high-quality candidates who value professionalism, accountability, and long-term career growth within a best-in-class agency.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Erik Hosking - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Little Chute, WI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none